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Claims Management

Claims Management From Submission to Resolution

Claims that are not tracked after submission can remain unresolved for months. Walters reviews, submits, monitors, and follows up on claims through payment or another documented resolution.

The Problem

Where Claims Stall After Submission

Claims That Go Unmonitored After Submission

Once a claim is submitted, it can sit without anyone tracking its status until a payment issue surfaces.

Errors That Delay Processing

Incomplete or inconsistent claim information can cause a payer to hold, reject, or return a claim.

Unresolved Claims With No Clear Owner

Without structured follow-up, unpaid or unresolved claims can be left without a defined next step.

What's Included

  • Claim review before submission
  • Claim submission
  • Status monitoring
  • Structured follow-up on unpaid or unresolved claims
  • Timely filing monitoring
How We Handle It

Clear Next Steps for Unresolved Claims

Walters reviews claims before they are submitted, then tracks their status through payment or another resolution. When a claim is unpaid or unresolved, the billing team responsible for the account follows up rather than moving it to a separate queue.

Claims stay visible, with their status and next action clear, rather than disappearing into a general follow-up queue.

Best Fit

Agencies that need structured ownership of current claims after submission, including status tracking and follow-up through payment or another documented outcome.

Metrics Commonly Monitored
  • Unresolved claim volume
  • Average time to resolution
  • Days in AR

Looking for a Billing Team That Works Like Part of Yours?

Tell us about your agency, current billing operation, and what you want to improve. An experienced billing specialist—not a sales representative—will follow up to discuss your needs and determine the appropriate next step.

Talk With a Billing Specialist